Londris

LAUNDRY TYPE AND MACHINE SIZE 

At first, choose a laundromat that fits your needs:

• If you want to wash casual laundry (clothes, bedsheets, towels, etc.), the XL machines available at any our laundromat will suit you;
  
  
• If you have larger laundry (mattress covers, curtains, wool blankets, etc.), choose a laundromat with XXL washers. Their list is HERE;
  
  
• For some laundry items we say a strict NO: fabrics covered with animal fur, grease, soil, etc. cannot be washed in Londris laundromats.  

OPENING HOURS

• Please check the section WHERE for a particular laundromat.
  
  
• Last orders are only available with enough time before closing - i.e. cycle time + 20 min. (they are intended for tidying up, packing laundry, etc.). So if you plan to do both washing and drying, you should leave a few hours before the end of working hours for the visit.

CUSTOMER SUPPORT

If this is your first visit, we recommend coming on a weekday between 8 am and 6 pm. During these hours, we're available by phone at +37063853218 to assist you with any questions or concerns.


DO I NEED DO HAVE MY OWN DETERGENT?

No, it's not necessary - you can buy it at the laundromat. More info HERE.


HOW TO PAY? 

No cash - card only. More info HERE.


DO I NEED TO BOOK A TIME SLOT IN ADVANCE?

No need – you can go straight to the place and choose available machines.


ANY MORE IMPORTANT THINGS TO KNOW?

• Successful use of the self-service laundry depends largely on the client, as washing and drying are done independently. Check the labels on your laundry, sort items by fabric and color, choose the appropriate programs, and avoid overloading the machines.
  
  
• There is plenty of informational material on-site—take the time to read it and follow the instructions. Every word is there for a reason; everything is written to ensure a smooth experience :)
  
  
• Please remember that other clients will come after you, so be sure to leave the equipment clean and the space tidy—feel free to use the broom and paper towels. 

VIRTUAL TOUR

While you’re preparing for your visit, we invite you to take a look around one of our laundromats.

Most of our laundromats are open daily, from 5 am to 12 am (midnight). There are few exceptions.

Please check section WHERE for a particular laundromat.

 ATTENTION! The last order can only be placed if there is enough time left until the end of working hours, ie: cycle duration + 20 min for folding, packing, tidying up and leaving the room.

You can pay by bank card:

• at the self-service kiosk (if there is one at your chosen laundromat)
• or via app LONDRIS.  

Attention: you can use the app only for self-service washing and drying.

No, there is no employee inside.

There are lots of information, posters and stickers in the premises, so please take your time and read it carefully.

However, if it's your first visit then we advise you to plan it on a weekday from 8 a.m. to 6 p.m. - it's the working time of our helpdesk +370 638 53218. If the helpdesk does not work then write us info@londris.lt.

No, registration is not required – orders are handled on a first-come, first-served basis.
If you're using the app, do not make a remote payment under any circumstances, as someone on-site may use the machine you've paid for.

• Invoices are issued only to registered customers. 
• Registration feature is available both on the self service kiosk and on LONDRIS app.
• Register and login before the payment and , check the box that you require a VAT invoice and enter the company details.
• Then you will be able to download the invoice from your account on the Londris app (Orders --> Download invoice).

Self service kiosk:


Londris app: 

LONDRIS payment system is secure and certified. Payment solutions are provided by companies registered in the Republic of Lithuania, whose activities are supervised by the Bank of Lithuania and the State Data Protection Inspectorate. Your data is stored and processed according to procedures established by the legislation of the Republic of Lithuania, which are also provided in LONDRIS Rules and Privacy Policy documents.

Mūsų patirtis rodo, kad dažniausiai prastą džiovinimą lemia per didelis skalbinių kiekis arba neteisingai parinkta programa. Priežasčių gali būti ir daugiau - sėkmingas džiovinimas priklauso nuo kelių esminių taisyklių laikymosi. 

Kviečiame su jomis susipažinti skiltyje SAVITARNOS SKALBYKLOS --> TAISYKLĖS IR PATARIMAI --> Džiovinimas.

Jei esate tikri, kad vadovavotės rekomendacijomis, o rezultatas vis tiek nedžiugina, praneškite info@londris.lt - mūsų technikai būtinai patikrins nurodytą įrenginį. 

• If "E_dLI" is flashing afer you pushed START, press the door firmly and hold for 10-15 sec. The machine will start working. • If you see horizontal lines flashing, all good - it's part of the cycle. • If you see '01', 'E dr' or 'E of' flashing more than 10 min. - we have a trouble: machine is clogged. Call +370 638 53218 (business days from 8 AM to 6 PM) or drop us a message info@londris.lt and we will help you ASAP.

Make sure that:
• a safe online payment option is enabled in your e-bank account;
• cardholder name is entered corretcly and without special characters;
• the expiry date of the card is entered as a two-digit number (e.g. August - 08);
• card is not expired;
• you pass additional authentication if it's required by your bank.

Also it could be a temporary bank connection issue, so try to repeat the payment in 5–10 min or use another bank card.

There are no locks in the dryers - pull the door harder.

Please call us +37063853218 (on business days from 8 AM to 6 PM) or write an email to info@londris.lt.

Our machines are bigger than the standard household washers - from XL (10 kilos) to XXL (18 kilos).

IMPORTANT: not all of our laundromats are equipped with the biggest ones - XXL washers/dryers which are designed for large laundry items (like mattress covers, curtains, big duvets, etc).

Please check menu section LOCATIONS for information about the equipment in particular laundromat that you are interested in.

We strongly recommend you to use only XXL or MEGA machines for large items. Please note that not all of our places are equiped with these machines. If you have something huge like a mattress cover, curtains, a big duvet, etc., check our website to find a location with large washers: LOCATIONS --> XXL Washers.

Laundry is washed and dried in separate machines. This means that you must be present at the end of the washing cycle in order to place your laundry into the dryer. Please keep in mind that the indicated washing and drying cycle times are approximate, therefore, if you decide to leave, make sure to return before the end of the cycle.

No, it's not necessary - you can buy a variety of detergents in Londris.

When ordering a washing machine, the system will ask you if you want to purchase add-ons. By pressing YES, you will be able to select the desired detergent that would be dispensed from the vending machine after payment:

• if you select the liquid detergent in the bag , it must be torn open and the liquid poured directly into the drum (not on the laundry).
• if you select the capsule (disc) , remove it from the package and place it at the bottom of the drum, at the back wall, and only then load the laundry.

If you only paid for the laundry and forgot to order the detergent, no problem: select the ADD-ONS button and you can buy them separately.

No, this is not necessary, you may leave the premises. The washer is locked during a washing cycle. However, for your safety, we advise you to return before the end of the cycle, so that you may collect your laundry when the machine unlocks. Please note, that the dryer can be opened any time.

Yes, you have the right to unload the machine if the previous customer does not pick up their laundry on time.